Dear Customer, we try our best from our end to provide you the best customer experience.
**The delivery of your order is subjected to availability of stock.
**Check and receive your product in front of the delivery man. If your product is damaged, defective, incorrect or has any mismatch in size or pricing issue at the time of delivery, please return it immediately to the delivery person.
For any assistance, you can Email our customer service at sales@raishom.com .
Ordering Policy
- Service is only available for articles (products) which are shown in stock on our website. Pre Oder subject to depend on ensure after advance payment as per company requirement.
- The delivery of your order is subjected to availability of stock.
- Only one product should be booked in one order, in case of any customer needs to order multiple products or same products in multiple quantity, customers will need to place multiple separate orders.
- Currently, each order will be shipped only to a single destination address. If customers wish to ship products to different addresses, customers will need to place multiple separate orders.
- Orders that are paid for cannot be cancelled.
For Order related queries, please kindly can Email our customer service at sales@raishom.com .
Shipping Policy
We are committed to delivering your order accurately, in good condition, and on time. While we will endeavor to ship all items in your order together, this may not always be possible due to product characteristics, or stock availability.
** Raishom reserves the right not to ship/process any order with incomplete/partial customer details (Name, Address, etc) to prevent potential fraudulent and fake orders.
** Raishom reserves the right not to ship/process any bulk order due to stock constraints. If you want any bulk consignment, you can always contact with Raishom .
Please note our shipping policy as follows:
- We make our best efforts to ship each item in your order within 7 to 8 working days inside Dhaka metropolitan city and 10 to 15 working days outside Dhaka.
- We ship on regular week days (Sunday to Thursday), excluding public holidays.
- Currently, each order will be shipped only to a single destination address. If customers wish to ship products to different addresses, customers will need to place multiple separate orders.
- While we endeavor to ship all items your order accurately, in good condition, and on time, your order may get canceled or delivery may get delayed due to size unavailability, product unavailability or courier issues.
- We commit to shipping all items accurately, in good condition, and on time. However, please be aware that your order may be canceled or delayed due to factors beyond our control, including size, colors or product unavailability, courier issues, and unforeseen circumstances like political unrest or adverse weather conditions. We appreciate your understanding and cooperation in such instances and will make every effort to inform you promptly, providing suitable alternatives when possible.
- Delivery of a product will be done up to ground floor of customer address. Subject to road condition and of customer area.